Hurricane

Storm center: Post-hurricane questions, concerns and information

How to help ...

▪  We want to help people affected by the storm. What can we do?

▪  I’m recovering from Matthew but need help with meals. What can I do?

Where to get help ...

▪  Can anyone help me clean up my yard?

▪  Who can I call if I need help recovering from Hurricane Matthew?

▪  How can I keep my kids occupied while school is out?

▪  Can I get temporary food stamps?

▪  What food banks are open today and where?

▪  Where can I get free water on Hilton Head Island?

▪  Is Goodwill giving away vouchers to people affected by the storm?

▪  Are there any relief centers in Beaufort County where I can get a warm meal?

▪  I’m poor and need food — are any local food banks open?

Cleanup and recovery questions

▪  What is being done to protect us against unlicensed contractors?

▪  Flip-flops are OK to wear when I’m using my chainsaw, right?

▪  What should we do about dangerous trees leaning and/or having roots exposed?

▪  There’s a tree in the road. Who do I call to have it removed?

▪  What red flags should I be on the lookout for so I don’t fall for a post-hurricane scam?

▪  How is recovery going in Northern Beaufort County?

▪  What should I do with all this yard debris?

▪  Am I allowed to start burning tree branches and yard refuse?

▪  What are some safety tips to know about using my generator?

▪  I’m a BJWSA customer. Is it safe to drink the water?

▪  I received an email about my power outage. Is this a scam?

▪  Who should I call to report utility outages?

Gas, groceries, food, supplies and services

▪  Are restaurants even allowed to be open on Hilton Head during a boil water advisory?

▪  Need ice? Or a hot meal if you’re a lineman? Here’s where to go in Port Royal

▪  Free massages for first responders and volunteers on Hilton Head Island

▪  When will the Walmart on Hilton Head open?

Insurance, legal and employment questions ...

▪  What if my storm-damaged tree is in danger of falling on my neighbor’s house?

▪  Do I still get paid during the mandatory evacuation?

▪  Is there a simple way to file insurance claims and get questions answered right now?

▪  Who is responsible for this fallen tree?

▪  What will putting in an insurance claim for spoiled food do to my homeowner premiums?

▪  Do I still pay rent for the days I was gone? What if my apartment was damaged?

▪  Will Beaufort County employees get paid for time off for Hurricane Matthew evacuation?

Getting back to normal ...

▪  Can I bathe or shower on Hilton Head Island with the boil water advisory?

▪  Can I flush my toilet on Hilton Head Island?

▪  When do schools expect to reopen?

▪  When will county offices and the libraries reopen?

▪  I’ve heard we have to restrict water and sewer use until power is back for everyone. Is that true?

▪  When will county dumps reopen?

▪  When will the Savannah airport reopen?

▪  Is the Hilton Head airport open and can I fly there on private aircraft?

▪  I’ve heard there will be charging stations set up. Is this true?

▪  How much notice will parents be given before schools reopen?

▪  Will Marines still be graduating on Friday?

▪  When will the post office, UPS and FedEx start delivery again?

▪  When will Beaufort County employees return to work?

▪  When can MCAS and Laurel Bay return?

▪  When will Parris Island reopen and when will personel return?

Questions about damage

▪  Is it true pigs flew on Hilton Head Island during Hurricane Matthew?

▪  Can I bring camper/trailer to Sea Pines if my home is uninhabitable?

▪  Is power still out in my neighborhood?

▪  Where are all the places I can look to find out more about damage to my neighborhood?

▪  Did Little Blue at Hunting Island survive the storm?

▪  Was your boat affected by Hurricane Matthew? Here are some tips on what to do now

▪  Where can I see more photos of the damage?

▪  Is there video of the Sea Pines damage?

▪  Is there a map that shows the overall damage left by Hurricane Matthew?

▪  What do the beaches on Hilton Head Island look like?

▪  Has anyone heard anything about Palmetto Dunes?

▪  I’ve heard there are aerial photos of Sea Pines. Where can I see those?

▪  What is Sea Pines like?

▪  What is the damage like at Hilton Head Boathouse?

▪  What is the status of the Harbor Island bridge for anyone needing to return to Harbor or Fripp islands?

▪  Do you know anything about these streets and neighborhoods?

▪  Was the Cross Island Parkway on Hilton Head damaged?

▪  Is it true Palmetto Bay Marina is gone?

▪  Hurricane damage neighborhood by neighborhood

▪  Do you know who can assist with removing trees from a house, so that personal items can be retrieved?

▪  Any information about Daufuskie Island?

▪  Is it true there’s been damage to the bridges to Hilton Head Island?

▪  Any idea how much storm surge Hilton Head has encountered?

General concerns

▪  My pet isn’t eating after the evacuation. Should I be worried?

▪  How many burglaries have been reported in Beaufort County over the last week?

▪  How do I make sure my fish are OK after the power outage?

▪  How is travel on the backroads between Savannah and Bluffton?

▪  Will this storm affect Hilton Head’s chances at being voted Coastal Living’s Happiest Seaside Town?

▪  I have a vacation scheduled on Hilton Head. Should I still come?

▪  Will students have to make up the days they’re missing because of Hurricane Matthew?

▪  Have there been reports of break-ins in Beaufort County?

▪  Were there any storm-related injuries on Hilton Head?

▪  What refrigerated food is OK to keep after a power outage?

▪  What was it like for the people who didn’t evacuate?

▪  What happened to the 100 people who wouldn’t evacuate Daufuskie Island?

▪  Since there is so much flooding, will the alligators leave the lagoons and be loose on the flooded streets?

▪  I haven’t heard from my loved one who stayed behind. Is there someone I can call?

▪  I received an email about my power outage. Is this a scam?

▪  Is it true someone was shot to death during the storm?

▪  Is Harley the Clydesdale safe?

▪  How many people stayed on Hilton Head Island?

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This story was originally published October 13, 2016 at 8:12 AM with the headline "Storm center: Post-hurricane questions, concerns and information."

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