Tuesday storm center: Have a question about Hurricane Matthew? We’re here to help
Tuesday's edition of Storm Center will no longer be updated. Find Wednesday's edition here.
In the spirit of helping others during a time of emergency, The Island Packet and The Beaufort Gazette would like to hear from you.
If you have a Hurricane Matthew-related question or information you think would be important or helpful to share with others in the aftermath of the storm, please email newsroom@islandpacket.com, comment on this story below or direct message us on the Packet’s Facebook page or the Gazette’s Facebook page.
We cannot check on specific home or business addresses. Please visit the section below on damage to see if you can find answers on your particular neighborhood.
We will post links to each question here as we answer them, so bookmark this page for the latest information.
Cleanup and recovery questions
▪ Flip-flops are OK to wear when I’m using my chainsaw, right?
▪ What should we do about dangerous trees leaning and/or having roots exposed?
▪ Can I bring camper/trailer to Sea Pines if my home is uninhabitable?
▪ There’s a tree in the road. Who do I call to have it removed?
▪ Is there a simple way to file insurance claims and get questions answered right now?
▪ What red flags should I be on the lookout for so I don’t fall for a post-hurricane scam?
▪ How is recovery going in Northern Beaufort County?
▪ Who is responsible for this fallen tree?
▪ What should I do with all this yard debris?
▪ Are there ways we can help people affected by the storm?
▪ Am I allowed to start burning tree branches and yard refuse?
Gas, groceries, food and supplies
▪ Is Goodwill giving away vouchers to people affected by the storm?
▪ Are there any relief centers in Beaufort County where I can get a warm meal?
▪ I’m poor and need food — are any local food banks open?
▪ Which grocery stores are open in Beaufort County today?
▪ What gas stations are open in Beaufort County today?
▪ What restaurants are open Tuesday?
Getting back to normal ...
▪ When will county offices and the libraries reopen?
▪ Do I still get paid during the mandatory evacuation?
▪ How is travel on the backroads between Savannah and Bluffton?
▪ I’ve heard we have to restrict water and sewer use until power is back for everyone. Is that true?
▪ When will county dumps reopen?
▪ Are there any Hilton Head Island communities not allowing residents to return just yet?
▪ Are business owners and employees allowed back on Hilton Head Island now?
▪ When will the Savannah airport reopen?
▪ Is the Hilton Head airport open and can I fly there on private aircraft?
▪ Is there a curfew Tuesday night?
▪ I’ve heard there will be charging stations set up. Is this true?
▪ When do schools expect to reopen?
▪ How much notice will parents be given before schools reopen?
▪ Will Marines still be graduating on Friday?
▪ When will the post office, UPS and FedEx start delivery again?
▪ When will Beaufort County employees return to work?
▪ When can MCAS and Laurel Bay return?
▪ When will Parris Island reopen and when will personel return?
Questions about damage
▪ Is power still out in my neighborhood?
▪ Where are all the places I can look to find out more about damage to my neighborhood?
▪ Did Little Blue at Hunting Island survive the storm?
▪ Was your boat affected by Hurricane Matthew? Here are some tips on what to do now
▪ Where can I see more photos of the damage?
▪ Is there video of the Sea Pines damage?
▪ Is there a map that shows the overall damage left by Hurricane Matthew?
▪ What do the beaches on Hilton Head Island look like?
▪ Has anyone heard anything about Palmetto Dunes?
▪ I’ve heard there are aerial photos of Sea Pines. Where can I see those?
▪ What is the damage like at Hilton Head Boathouse?
▪ Do you know anything about these streets and neighborhoods?
▪ Was the Cross Island Parkway on Hilton Head damaged?
▪ Is it true Palmetto Bay Marina is gone?
▪ Hurricane damage neighborhood by neighborhood
▪ Any information about Daufuskie Island?
▪ Is it true there’s been damage to the bridges to Hilton Head Island?
▪ Any idea how much storm surge Hilton Head has encountered?
General concerns
▪ How many break-ins and burglaries happened while the county was evacuated?
▪ Do I still pay rent for the days I was gone? What if my apartment was damaged?
▪ Will this storm affect Hilton Head’s chances at being voted Coastal Living’s Happiest Seaside Town?
▪ I have a vacation scheduled on Hilton Head. Should I still come?
▪ Will students have to make up the days they’re missing because of Hurricane Matthew?
▪ Will Beaufort County employees get paid for time off for Hurricane Matthew evacuation?
▪ Have there been reports of break-ins in Beaufort County?
▪ Were there any storm-related injuries on Hilton Head?
▪ What refrigerated food is OK to keep after a power outage?
▪ What was it like for the people who didn’t evacuate?
▪ What are some safety tips to know about using my generator?
▪ What happened to the 100 people who wouldn’t evacuate Daufuskie Island?
▪ I haven’t heard from my loved one who stayed behind. Is there someone I can call?
▪ I received an email about my power outage. Is this a scam?
▪ Is it true someone was shot to death during the storm?
▪ Is Harley the Clydesdale safe?
▪ If the hurricane knocked out the traffic lights, do I still have to stop?
▪ I’m a BJWSA customer. Is it safe to drink the water?
▪ I received an email about my power outage. Is this a scam?
▪ Who should I call to report utility outages?
▪ How many people stayed on Hilton Head Island?
Re-entry questions
▪ What is traffic like on U.S. 278 on Tuesday?
▪ How is travel on the backroads between Savannah and Bluffton?
▪ Are there any Hilton Head Island communities not allowing residents to return just yet?
▪ I’m a small-business owner. Why isn’t my state-issued re-entry pass working?
▪ Is the Spanish Wells bridge over the marsh open?
▪ I live on Hilton Head Island, Lady’s Island or a barrier island. Can I come home?
▪ Is I-95 still flooded in places or is it open for travel?
▪ How can Beaufort County business owners reopen faster?
This story was originally published October 11, 2016 at 9:36 AM with the headline "Tuesday storm center: Have a question about Hurricane Matthew? We’re here to help."