Man’s vehicle didn’t fit in Hilton Head McDonald’s drive-thru. Now, he may be paying

McDonald’s self serve kiosk

How to use McDonald's self serve kiosk
Up Next
How to use McDonald's self serve kiosk

A man was in the drive-thru at the Hilton Head Island McDonald’s when he realized that no, his truck didn’t fit.

The man said he thought he’d be able to fit under the 9-foot warning bar that cautions drivers of low clearance as they wrap around the building off U.S. 278 in the Port Royal Plaza, according to a report by the Beaufort County Sheriff’s Office.

He didn’t, and according to the report, he attempted to back up out of the drive-thru — hitting the sign again.

The man offered to pay out of pocket for the sign, according to the report.

The report estimates about $200 in damage to McDonald’s property.

The Hilton Head McDonald’s is currently in the process of applying to redesign the outside of the building, according to previous reporting from The Island Packet.

The new look will include a natural brown exterior and the McDonald’s logo but no famous golden arches over top of the restaurant to maintain the island’s branding and design guidelines.

The remodel also features a new drive-thru sign.

Screenshot (237).jpg
This rendering shows the new drive-thru clearance sign at the McDonald’s on Hilton Head Island. Town of Hilton Head Island design review board

“McDonald’s and its franchising partners are investing $6 billion to modernize more than 14,000 restaurants nationwide,” said the application to the Town of Hilton Head Island. “The goal is to emphasize convenience and personalized experiences while boosting the fun-to-eat factor that the Golden Arches represent.”

The expected finish date is “by 2020,” according to the application.

Screenshot (186).jpg
This illustration shows the proposed look for the McDonald’s on Hilton Head’s north end. Town of Hilton Head Island design review board application materials

The design review board heard the plans for the second time in April. In the first review, the board requested the developers remove all bright yellow elements of the plan.

The renovation will remove the existing roof and “light beams” on top the restaurant and add new drive-thru signage and more parking to the restaurant.

Screenshot (187).jpg
The existing McDonald’s on Hilton Head’s north end. Town of Hilton Head Island design review board application materials

Inside, the restaurant will be reconfigured to install self-serve kiosks, according to the application.

The kitchen and dining room will be left mostly intact, so the restaurant should remain open through construction, the application said.

Related stories from Hilton Head Island Packet

Katherine Kokal moved to South Carolina in 2018 after graduating from the University of Missouri and loves everything about the Lowcountry that isn’t a Palmetto Bug. She has won South Carolina Press Association awards for in-depth and government beat reporting. On the weekends, you can find Kati doing yoga and hiking Pinckney Island.