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Sparklight reports Internet outages in areas of Beaufort County and Georgia Friday afternoon

Pictured is a /Sparklight service vehicle, a broadband communications provider that is part of the Cable One family, that offers service to residential and business customers in 24 states, including in the Lowcountry, photographed on March 26, 2025, in Beaufort.
Pictured is a /Sparklight service vehicle, a broadband communications provider that is part of the Cable One family, that offers service to residential and business customers in 24 states, including in the Lowcountry, photographed on March 26, 2025, in Beaufort. dmartin@islandpacket.com

Some Sparklight customers near Pritchardville, South Carolina, and Vidalia, Georgia, may be without internet Friday afternoon due to multiple fiber cuts in the area.

Technicians for Sparklight, formerly known as Hargray, were on site and “working diligently” to restore services as of 1 p.m. Friday, the company said in a social media post.

Owned by Cable One, Sparklight serves over 1 million customers in 24 states. It’s the phone and internet provider for the majority of residents and businesses in the Beaufort County area.

Sparklight services are prone to outages in Beaufort and Jasper counties, usually caused by accidentally severed fiber cables.

The last reported interruption was in early March.

In addition, back in mid-September, four separate fiber cuts made by a “third party” in Georgia and South Carolina caused a 10-hour shutdown, plunging the workday into chaos for thousands of residents and local businesses.

As of 1:10 p.m., the website Downdetector, which compiles user reports of internet interruptions, did not yet show a spike in outages in the Beaufort areas, with the latest report of an outage recorded around noon with five reports filed.

It is unclear at this time when service will be restored to customers.

The outage had not affected dispatch and 911 services at the Beaufort County Sheriff’s Office, according to spokesperson Lt. Danny Allen.

This story was originally published April 4, 2025 at 1:31 PM.

Anna Claire Miller
The Island Packet
Anna Claire Miller is a former journalist for the Island Packet
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