Coronavirus

‘Frustrating and confusing’: Beaufort hospital to cancel 6K vaccinations due to shortage

Beaufort Memorial Hospital must cancel more than 6,000 appointments for the COVID-19 vaccination between now and March 30, according to a Friday night press release from the health provider.

The cancellations are necessary because the hospital placed an order for 2,000 does of the Pfizer-BioNTech vaccine to be delivered early next week, but was notified Friday it will receive just 450 doses.

There will be no near equal distributions of the vaccine in the coming weeks, either, the hospital said.

On Friday night, Beaufort Memorial closed its vaccine call center.

Dr. Mark Bechtel, D.O., wearing full personal protective equipment explains on Friday, April 2, 2020 at Beaufort Memorial Hospital ’s Express Care on Ribaut Road, that Streptococcus or strep and flu tests are done when swabbing patients whose symptoms could be COVID-19. While the coronavirus results must be sent off-site, strep and flu results can be garnered on site within minutes. When asked about positive flu results Bechtel said, “The flu results have been low.”
Dr. Mark Bechtel, D.O., wearing full personal protective equipment explains on Friday, April 2, 2020 at Beaufort Memorial Hospital ’s Express Care on Ribaut Road, that Streptococcus or strep and flu tests are done when swabbing patients whose symptoms could be COVID-19. While the coronavirus results must be sent off-site, strep and flu results can be garnered on site within minutes. When asked about positive flu results Bechtel said, “The flu results have been low.” Drew Martin dmartin@islandpacket.com

In addition to the canceled appointments, 6,000 appointment requests will remain unscheduled until vaccine supplies are available.

The announcement comes on the heels of a statewide push to open up vaccine appointments to people over 70 years old after an announcement by Governor Henry McMaster on Monday, and record fatalities reported in the state on Friday.

The issue likely stems from comments made by Health and Human Services Secretary Alex M. Azar on Tuesday.

The Washington Post on Friday reported that while Azar had said the federal government would start to release all second doses held in a stockpile to speed up the nation’s distribution, there was actually no reserve.

In Beaufort County, only Beaufort Memorial Hospital has released details about its change in service due to the shortage.

“We understand that the national vaccine supply is somewhat limited; however, the fact that we placed these orders over a week ago and were just notified by the state that they cannot be fulfilled is disappointing,” Beaufort Memorial President and CEO Russell Baxley said in a news release.

“South Carolina hospitals have been working very hard to follow the state’s guidance to serve the best interests of our communities, but we cannot do it without consistent and reliable supplies.”

Dr. Amy Ramey, an emergency room physician at Hilton Head Hospital, receives the first dose of a Pfizer-BioNTech coronavirus vaccine on Wednesday, Dec. 16, 2020 on Hilton Head Island.
Dr. Amy Ramey, an emergency room physician at Hilton Head Hospital, receives the first dose of a Pfizer-BioNTech coronavirus vaccine on Wednesday, Dec. 16, 2020 on Hilton Head Island. Sam Ogozalek Sogozalek@islandpacket.com

Whose COVID vaccine appointments will be kept?

Here’s guidance from Beaufort Memorial:

  • All second-dose vaccination appointments will be honored, because hospitals will still get 100% of the doses they had requested for second shots, according to S.C. Hospital Association president Thornton Kirby.
  • Anyone who has not received their first dose will be contacted by the hospital to reschedule their canceled appointments when additional supplies become available.
  • Appointments will be rescheduled in the order in which they were originally scheduled.
  • Anyone who submitted their information but did not receive a link from the Vaccine Administration Management System (VAMS) will be scheduled, in order of submission, by the team.

“We know this has been both frustrating and confusing and we appreciate everyone’s patience as we work through these logistical challenges with the state,” Baxley said. “Please know that we are committed to making sure every person who wants to be vaccinated will be vaccinated eventually.”

The news release urged residents not to call the hospital with questions about the vaccine shortage, but rather to visit www.beaufortmemorial.org/covid19 for information and a list of frequently asked questions.

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Katherine Kokal
The Island Packet
Katherine Kokal graduated from the University of Missouri School of Journalism and joined The Island Packet newsroom in 2018. Before moving to the Lowcountry, she worked as an interviewer and translator at a nonprofit in Barcelona and at two NPR member stations. At The Island Packet, Katherine covers Hilton Head Island’s government, environment, development, beaches and the all-important Loggerhead Sea Turtle. She has earned South Carolina Press Association Awards for in-depth reporting, government beat reporting, business beat reporting, growth and development reporting, food writing and for her use of social media.
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