Hurricane

Who should I call to report utility outages?

Here is what you should do if your utilities go out in Hurricane Matthew:

▪ For Hargray customers

Hargray customers are encouraged to report a downed phone line or damaged facility by calling the company’s 24-7 automated service line at 1-866-531-9276.

▪ For Palmetto Electric Customers

Palmetto Electric customers should make sure that the company has their correct phone number before the storm as it will help the company’s system recognize their account if they report an outage. To report outages call 1-866-445-5551.

▪ For SCE&G Customers

The fastest way to report an outage to SCE&G is to sign up for text message reporting online before the storm to avoid long waits as the phone lines may be very busy during and after the storm. To report an outage you can also call 1-888-333-4465. You can view outages here.

To ask a storm-related question or to find out the answers to questions that have already been asked, please click here.

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