Preston Oates is no stranger to confrontation. His job driving a tow-truck offers ample opportunity for arguments with angry drivers.
One woman, Liliana Barriantos, still remembers her encounter with Oates four years ago. He towed the family pickup truck from an apartment complex on Hilton Head Island and kept it over the weekend until the family could come up with $320 plus a daily impound fee, she said.
The infraction: No valid parking sticker on the truck, said Barriantos.
To her, Oates
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