The highly publicized launch Thursday of ESPN's SEC Network did not reach Comcast television customers on Lady's Island.
An employee at the Comcast office on Sams Point Road confirmed the area's customers were not getting the channel and deferred questions to a supervisor, who could not immediately be reached Thursday. A Comcast spokesman said the channel's availability to Lady's Island customers is being explored on the WatchESPN app, Comcast's XTVGo online and its mobile app.
"There are a few pockets of your city that are not yet getting it due to technical limitations, so that's what we're focused on," said Alex Horwitz, Comcast's vice president for public relations in the South.
Horwitz said a "very small percentage" of customers are not getting the channel but that he could not reveal how many customers the company serves on Lady's Island.
The SEC Network launched at 6 p.m. with a three-hour showing of SEC Now. The channel will air 45 live football games, studio shows and original programming, according to its website.
Its first game will be Texas A&M at South Carolina on Aug. 28.
Follow assistant sports editor Stephen Fastenau at twitter.com/IPBG_Stephen.