I have read with interest the occasional letters from Republic Waste Services customers complaining about missed pick-ups and poor service.
The issue, in particular, seems to be with the rental properties although a few private residence complaints have also been noted.
My purpose in this letter is to share my experience. Since contract inception, our service has been nothing short of excellent. We have the garbage and the recycling services. The pick-ups are on different days, and we can almost set our clocks by the times they arrive. They are not only consistent, but also very courteous and helpful when and if special assistance is needed.
All of this and at the end of the day we are paying less than before the town signed the contract with Republic. Kudos to the Town of Hilton Head Island.
Robert J. Nicolazzi
Hilton Head Island