Palmetto Electric is warning customers of scams attempted both in person and over the telephone during the holiday season.
According to president and CEO Berl Davis, co-op members have reported both types of scams in recent days, according to a Palmetto Electric news release. The scammer asks for immediate payment to avoid disconnection of electric service.
Palmetto Electric advises customers to not give out credit card numbers or personal information over the phone, through the mail or online unless contact with the company was initiated by the customer or they know who they are dealing with, the release said.
Any suspicious calls, mail, emails or types of contact should be reported immediately to law enforcement, the release said.
Customers also have been approached by individuals who falsely claimed to be with the company, Davis said in the release.
“Co-op employees will always be wearing a Palmetto Electric Cooperative uniform and/or driving a co-op vehicle with our name and official logo on it,” Davis said. “They will be glad to show photo identification to anyone who requests it.”
The company sometimes hires other companies, including contract utility crews, to perform certain tasks, such as right-of-way maintenance, line construction and pole inspections, the release said.
Those workers should not need to enter a customer’s home or business to request information.
Customers can call 843-208-5551 if they have any questions about their account or receive a suspicious bill.