Few names in the Hilton Head Island area’s homebuilding industry carry the same weight as Tom Peeples Builder.
Home by home over the last 35-plus years, owners Tom and Mary Ann Peeples have been building trusted relationships with professionalism and quality craftsmanship. In addition to constructing more than 400 homes and some of the buildings that give Hilton Head Island its unique character, Tom has built a reputation as one of the area’s most respected homebuilders by offering impeccable quality so consistently for so long.
“My parents taught me from an early age that you do what you say you’re going to do. It’s as simple as that,” he said. “We take care of our customers.”
Tom and his wife Mary Ann, who has been involved in the business since the beginning, talked recently about how the company makes building a pleasure.
People tend to interview a fair share of builders before selecting one to build their dream home. What are important things to consider?
Tom: When considering a custom home project, it’s important to remember that a house is more than the cost per square foot. It’s about finding a team that can bring your ideas to life while staying on time, on budget and having fun. It’s also important to pick a builder you feel comfortable with and who you can trust.
When building a home long distance, trust, reputation and quality come into play. It’s important to go with someone who can build a quality home without your needing to look over his shoulder and someone who is quick to follow up your questions or concerns.
Teamwork is the foundation of any great project. How would you describe your team and the relationships you’ve built?
Tom: The relationships we have with our subcontractors and suppliers is crucial. So many people on our team, from our office staff to the folks out in the field, have been with me for a dozen or more years. They know the quality I expect. Working with the same crews for so many years creates great working relationships among the crews on the job site. There is a mutual respect among them that leads to an efficient working environment.
Having a project completed on time is just as important as having it completed on budget. Customers rave about your timeliness and quality for the price. What’s your secret?
Tom: The key to keeping every project on schedule and on budget is simple: I’m a planner. From the beginning of the project, I give my clients a week by week schedule of what is going to happen and when. This helps our clients follow the progress and know when key decisions need to be made. This is particularly important for our out-of-town clients. I also keep our clients apprised of our progress by sending pictures of their home on a regular basis.
Mary Ann: I make it my priority to make sure every client has a wonderful time and really enjoys making their selections. Building a home should be fun. And when you work with a builder you can trust, you find you don’t have much to worry about except to enjoy yourself every step of the way.
Tom Peeples Builder is located at 1038A William Hilton Parkway, Hilton Head Island, SC 29928. 843-681-2600. www.tompeeplesbuilder.com