Note to readers about our iPhone news apps

October 24, 2013 

Our iPhone apps are not functioning for users who upgrade their iPhones to iOS 7.0.3. The apps either crash or lock up at the splash screen. In the meantime, we encourage you visit us via your mobile browser at or Alternatively, users who do not upgrade their iPhones to iOS 7.0.3 will continue to be able to consume content from our iPhone app. We expect this outage to continue into next week, as there is a multi-day lag between submission to Apple and approval.

Users of our Android app are not affected.

iOS 7.0.3 is a minor update that Apple released Wednesday, in which Apple pulled support for the font HelveticaNeue-Italic, a font our iPhone apps rely on. The release was not made available to developers ahead of time. Consequently our mobile developer, Verve, did not discover the bug in time. Blackberry Instant Messenger for iPhone, or BBM, is among the other high profile apps affected by this.

The Island Packet is pleased to provide this opportunity to share information, experiences and observations about what's in the news. Some of the comments may be reprinted elsewhere in the site or in the newspaper. We encourage lively, open debate on the issues of the day, and ask that you refrain from profanity, hate speech, personal comments and remarks that are off point. Thank you for taking the time to offer your thoughts.

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