Beaufort County redesigns website for faster service

achristnovich@islandpacket.comApril 30, 2012 

Beaufort County has redesigned its website to help users find what they're looking for faster, according to Bryan Hill, who helped engineer the changes.

"Three clicks or less is what we're aiming for," the deputy county administrator said Monday, when the new design was launched.

The update is the third in five years, and Hill said he and seven to eight other staff members have worked on the project for about six months. Their time was the only expense, Hill said.

The most noticeable change is the color scheme, from predominantly lime green and royal blue, to white, maroon and pale green. Drop-down menus have been expanded so that users can navigate to popular features without first having to click on a department's main page.

The email feature has been changed to send messages directly to the appropriate department, rather than routing them through a public information officer, Hill said.

"As people get more technologically savvy, so do we," Hill said, but added that the site may still have a few bugs to work out in the coming weeks. "We're trying to error-proof everything, so we will have a couple of things we'll have to address."

Hill said he also is reviewing about 100 applications to replace former public information officer Suzanne Larson, who retired after eight years with the county.

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